Legal and policies

The documents that govern your use of TMS Wizzard and explain how we handle data.

• Terms and Conditions

  The agreement between your business and us: the service, prices, payment, cancellation and liability.

  Version 1.0. Effective September 2026.

• Privacy Notice

  How we use personal data where we are the controller: accounts, billing, enquiries and security logs.

  Version 1.0. Effective September 2026.

• Cookie Notice

  What is stored on your device. Strictly necessary cookies and storage only, with no analytics or advertising.

  Version 1.0. Effective September 2026.

• Cancellation and Refund Policy

  How to cancel, the 48-hour cooling-off refund, and what you are charged if you cancel later.

  Version 1.0. Effective September 2026.

• Data Processing Agreement

  The UK GDPR Article 28 terms that apply when we process the operational data you load.

  Version 1.0. Effective September 2026.

• Accessibility Statement

  Where the service meets WCAG 2.2 AA, the known gaps, and how to ask for an adjustment.

  Version 1.0. Prepared September 2026.

• Service Level and Support Policy

  Availability, planned maintenance, support hours and response targets.

  Version 1.0. Effective September 2026.

• Acceptable Use Policy

  The rules every user of a customer account must follow.

  Version 1.0. Effective September 2026.

• Sub-processor List

  The third parties that process personal data for the service, and where.

  Version 1.0. Last updated September 2026.

• Security Overview

  The technical and organisational measures that protect your data.

  Version 1.0. Effective September 2026.